Antoine has seen IT from all sides by working for IT vendors of all sizes. After 12 years in sales and marketing positions at IBM, he started the indirect sale of mainframe software in Europe for Candle Corporation. He worked for startups in software distribution and mobile phone billing software. In his most recent position he was Senior Vice President of Baracoda, the leading producer of Bluetooth industrial devices.

Antoine holds an engineering degree from the Ecole Superieure d'Electricité in France and an M.B.A. from Harvard Business School. He is co-author of the book "Building Routes to Customers: Proven Strategies for Profitable Growth." In his spare time, Antoine is a frequent contributor to www.concertonet.com.

Eileen has been working in the Global Notes environment for over 15 years as a Global Notes Architect for multinational companies, Eileen then focused on Service Delivery, managing Notes services, infrastructures and functionalities according to ITIL Standards. Eileen is the co-organiser of ILUG and a speaker at Lotusphere. Eileen has a BA in Maths and Computer Studies from the University College Cork as well as Masters in Project Management from the University of Limerick, Ireland. Eileen has various certifications on ITIL management for which she is a passionate advocate.

Sebastien has been working in the Monitoring/Reporting world for over 9 years.
He started his career at IBM outsourcing department where he had the mission to develop and deploy an intranet monitoring and reporting environment for IBM administrators. He then moved to GSX where he has been in charge of redesigning the entire architecture of GSX Monitor to improve its overall flexibility and modularity as well as making GSX Monitor up to date with new technologies.
Sebastien holds an engineering degree in computer science and software architecture from the Ecole Superieure en Sciences Informatiques of Sophia-Antipolis."