Bluewave and GSX have come together to combine a world-class product with world-renowned expertise, to assist you in managing and delivering your business critical collaborative infrastructure.
We offer to come to your site, and combine the world’s most popular collaboration monitoring tool with the extensive knowledge and experience of a long-standing and worldwide respected technical consultancy firm.

Having spent years working with our customers to assist them meet their availability, capacity and reporting requirements, we understand that each company is different with different requirements and critical SLA’s (Service Level Agreements) and Critical KPI’s (Key Performance Indicators).

Identifying the optimum Domino or BlackBerry Configuration for stability, performance and cost efficiency can frustrate many IT Managers and System Administrators. Many companies are asking themselves basic questions:

1. What should we be watching?
2. From the wide array of information available, what should we monitor?
3. What are good performance metrics? What is poor performance?
4. What should we report and how often?

To further assist our customers in configuring and maintaining their unique collaborative infrastructure, we have come together and developed a flexible framework for service delivery that will let our customers select an extensive health check or select from specific, targeted categories based on their specific business requirements.These checks will be conducted by experienced consultants who will offer real world recommendations combined with industry best practice standards.

Your GSX software implementation will be tailored to ensure that you maximize your investment in your collaborative infrastructure and meet critical business availability requirements.

The available modules are:

• Messaging Environment
• Security
• Performance / Availability (Servers and Databases)
• User Account Management
• Sametime
• BlackBerry Enterprise Server Performance
• Domino HTTP Server Performance

For further information:

• Read the outline of the services offering here
  and/or
• Contact GSXTechServices@gsx.net